Frequently Asked Questions
Everything you need to know about your LGND order and experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery.
What is your return and exchange policy?
We offer a 30-day return policy for most items in original, unworn condition with tags attached. Please note that certain limited-edition promotional items or giveaway entries may be final sale.
Do I get entered into giveaways with every purchase?
Yes! Every dollar spent on the LGND SUPPLY CO. store automatically earns you entries into our current active sweepstakes. Entry counts are calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, Google Pay, and interest-free installment plans through Shop Pay.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the time of checkout.
How can I track my package?
As soon as your order is processed, a tracking link will be sent to the email address provided. You can also log into your LGND account to view your order history and current status.